A Little Filler (Sorry)

Hello followers!

At the end of my last post I thought I was joking when I mentioned that I wanted to hear "from all two of you" in reference to those following me.

Turns out I was right.

Though small, I will choose to count this as a victory.  At this pace, it means I can hope to expect one new follower per blog post.

So to the two that finally decided to come out in the open and publicly follow me, thanks :D

As for the third, I know you're out there, and it's now your turn to start pulling your weight!

It's been a couple of weeks since my last entry, but I have been working on crafting a brand new post that should be ready in the next couple of days.

It may possibly even be ready later on today.  Get excited!

For now, I figured I would tide you over with another anecdote from the customer service trenches.

A few months ago I had a lady call in, furious because she thought we were closing out her bank accounts.

I searched frantically on all systems, trying desperately to discover what was wrong and to help this poor woman out.

Finally, after about 8 minutes of digging around and emerging with nothing, I asked the question I should have asked when the call first began.

"Ma'am, on the letter you received from us, what led you to believe that we were closing your bank accounts?"

"Right here at the bottom, where you tell me that I have a 'closing balance'!"

At that point I could only pause, and think what the rest of you are probably also thinking at this point.

Wow.